HAPPYCUSTOMERS

Hi Randy,

Not sure when you will be back home to read this, but I just wanted to thank you for hauling Boomer, safely, to Steamboat Springs CO.

Thanks again,

I owe you some coffee next time you're in Spokane...keep our number and give us a call!

Thanks again,

Bob and Sue Abbott

Hi Barb:

I got calls from both Karla and Bruce and they are tickled with the horses. Bruce especially, he was amazed how calm they both were and how sweet they are with his kids. I'm always glad to have happy customers.

Thanks so much for taking care of the kids on their journey to their new homes.

I'm anxious to get that buckskin gelding and look forward to seeing you again.

Take care

Deby

Sent: Wednesday, July 28, 2004 5:57 PM

Subject: Re: Blackwell OK To Farmington NM UPDATE!!!

> All went well thank you very much. I will keep your contact info so I can use you again.

> I do have a horse in Indiana right now that needs to come this way.

> Thanks, KO

> OWEN BARREL HORSES, Blackwell, OK.

> > www.owenbarrelhorses.com

> > Mb. 405-880-5909 Hm. 580-363-5866

Sunday, August 22, 2004

> Barb and Randy,

> I just wanted to thank you for a great horse transporting experience. Leo, my 3 yr old Arab seemed to be calm and in good spirits after his three day journey. I really appreciate that he was handeled gently because I know he can be a handful sometimes. He has settled into his new home nicely. Thanks again.

> Erica

Hello Barbara; You did a superb job of looking after our new mare! We are very pleased with her; she's beautiful & will make great babies for us; we know, we have one of hers already. Once again, thank you so much for your constant information, guidance, and love for her! If we need hauling again, we will certainly use you! Thanks again! Sandra.

Thank you for the safe and prompt delivery of my Appaloosa mare. She arrived in good spirits and in good condition - virtually stress free. She obviously felt safe in your hands.

Thank you for working so closely with me to arrange your shipping schedule so it would best fit my work schedule and for your patience with some paperwork glitches.

Your customer service was beyond expectations.

I would recommend your services to anyone who seeks safe and professional transport for their horse and I will contact you again in the event I need transport services again in the future.

Sarbina Spurlin
Fort Lupton, Colorado

Monday, October 25, 2004

Barb and Randy,

Just want to say THANK YOU very much for taking great care of Foxy and Scooter !!

Talked to Mary and Mike Barnes. Said they were in great shape !

So THANK YOU VERY MUCH again, to you and Randy for doing a great job !!!

Brenda

Sunday, October 31, 2004

We LOVE them! Brooke's (the grey) is soooo quiet, even being a stallion.

It's absolutely amazing. And he is such a great mover. She is so excited.

My gelding (the bay) is a cute mover and super sweet. I think we are going to have a lot of fun with them!

Tell Randy thanks for a wonderful job! We were very pleased with your services. I really appreciate that you guys kept us informed the entire way and gave us his cell phone if we wanted to call him!

That really was great!

Both horses arrived safely. We would definitely recommend you and use you in the future.

Hopefully, we'll meet next year! Both Brooke and I plan on attending a few paint shows next year.

Take care,

Libbie

Filly from Utah has hitch hiked her way to Port Angeles and is now

home in Victoria BC.

A special thank you to Barb Ruhlman of RB equine transport who

although quoted, could not do the job right off. She worked for me

behind the scenes to make it happen and hooked me up with someone

reliable and honest who could!

My filly was in very good hands. Thanks to the Heaps for doing a

super job estimating time and meeting the ferry on time, keeping

this little filly healthy and happy! Thanks to Shelah for selling

her to me. What is not to love?! - she is great and seems all that

was promised!

I had the misfortune earlier this summer to run into a very

dishonest Icelandic horse breeder in Tumwater Wa. who stole my

deposit money on trying to purchase 2 horses she offered for sale.

Not only did this lady steal our money, but also the want to trust

people on their word. It was really hard this time to make that leap

of faith with Barb (who I did not know) referring me to someone else

I had never heard of cross border.

Anyhow, this is to say be careful - occassionally one gets burned-

but people like Barb and the Heap family (who did not know anything

of the above) come through and restored something that is far more

important than money. Good on ya!

Would also like to let everyone know about another excellent hauler

> that I used to haul a mare I sold a couple months ago.

> R/B Equine Transport

> www.rbpainthorses.com

> They did an excellent job of hauling a touchy, nervous QH mare who

> doesn't travel very well to Nebraska. She arrived at her new home in

> good condition, and in excellent time. They have good, competive

> prices for their hauls as well.

> Feel free to contact me with questions.

> Thank you for the good haul!!!

> Jennifer Voorhees in Washington State

> www.greytdobes.com

3/22/2005

Boy, I'm slow! By the time I got your email Kathy had called to say that Lacey had arrived. Lacey came off the trailer happy and quiet, took a look around and decided the new home was okay. Kathy's daughter was in charge within an hour, not too bad a start.

Thank you again for all your help. If anyone asks for references for transportation, please give them my number (530-644-4433) and tell them to call any time. I can't tell you how much I appreciate your kindness with Lacey and all your help.

Till we travel again,

Diane

Barb,

She is awesome! I can't wait to spend some quality time with her. I got back Tuesday night at midnight and I work the next 7 days straight.

Thank you so much for all of your help. I really appreciate it.

I will recommend you to everyone I know!

Thanks, Maria

Barb Ruhlman <rbequinetransport@msn.com> wrote:

How is the new horse doing?

He is doing really well. i had his teeth done and now he is eating alot better. randy thought he was a little thin at delivery but he is really growing and putting on weight. thanks for hauling him! you guys did a great job. thanks for checking on him too!

jenn

Hi Barb,

I am looking for another horse for myself now.

If I find something I need hauled up I will give you a

jingle. I was very happy with with the service you

offered and the way you kept in contact with us. I

will recommend you to anyone I know who may need a

horse hauled. Besides you were both so very nice.

Thanks again to you and Randy.

Debbie

Hi!! Hollywood is doing just fine. He settled right in and is extremely

quite & very good natured for a stud horse. I do plan on gelding him - but

probably will not until this fall when the temperature gets cooler.

Thanks again for everything that you guys did to help me get him home safe &

sound. Take care and have a nice day!!

Susie

05-21-05

Hi Randy and Barb,

I just wanted to thank you for doing a fantastic job of hauling our new mare Pretty Rapped Up, "Esther", to us. She got off the trailer and settled in right away. We could tell that you took great care in getting her to us healthy, happy, and with no stress.

Thank you so much and we will definitely use you again in the future!

Ken and Shelley Bridges

WinterLake Farm

home of APHA Champion stallion Justa Pleasure

www.justapleasure.com

Gorgeous happy and beautiful!! Gwazelle looks like you gave her a bath, she was sparkling white coming out of the trailer. Thank you both, Randy is a doll, super sweet and the girls looked like they had a trip across town rather than through 3 states. Thank you soooooo much, I am soo happy to see them.

Yours,

Victoria

8/04/05

8-10-05

Randy and Barb,

I just wanted to say thank you for taking such great care of my two horses, JR and Anna Bell. I really appreciate all you did with Anna Bell and calling a vet to check her out. I was a little worried about her, you see I have only had her for 1-year this past February and when I got her she had been abused.

She had numerous open wounds and was about 600 lbs under weight, in fact her stable mate had dead from starvation. So as you can imagine she has some trust issues.

I was so relieved when I found out that they both made it to Darrington where they will get to be on 42 acres and live a long happy life and finally get to be horses.

Again I would just like to say thank you for treating my horses as if they were your own, I will defiantly look you up if I ever need to move my horses again and I will suggest your company to ANYONE! Thank you both and god bless.

V/R

Kendall Harper

Vandenberg AFB CA

August 9, 2005

The horses are doing good. I had the vet out for Silk’s foot (the buckskin). She has a stone bruise, which is getting better with soaking. My farrier will be out this week to see what he can do to help her little tender feet too. Denise’s mare is doing great, she has already ridden her. All in all we are very happy! Thank you for taking such great care of them on the trip!

You'll have to come say Hi when you are down in October for the paint show.

Thanks again,

Carlinda

Sent: Tuesday, September 06, 2005 6:35 AM

Good Morning & Thanks

Sorry for not writing sooner. I wanted to thank you guys for hauling my colt out here. I must say few things

1.The colt was in great shape when he arrived at our place after such a long trip.

2.Randy called me when he picked the colt up and gave me his cell phone number and encouraged me to call whenever I wanted to check on the colt.

3.I did see him handle another horse in the trailer (take him out and put him in a different stall). He handled him with care and easy. No jerking him around or forcing the colt.

I have recommended your company to all of my friends and hope to use you again in the future.

Thanks so much for caring for my horse as if it were your own.

Claudia Robbins

Home of Rebel's Brave Heart

APHA Homozygous Stallion

www.robbinsnestranch.com

Sent: Tuesday, September 06, 2005 8:36 PM

Subject: RE: Saltlake City X Newman Lake, WA 425

> Barb,

> The mare looks fantastic!!! You and your husband took very good care of her. I appreciated Randy giving us a call to let us know that he was in the area and how long it would be before he arrived. He was quiet and calm handling the mare, too. This was my first experience with having a horse shipped and you both made it a very good transaction for me!

Her tail is a bit short, isn't it?

> Thanks again!

> Gloria

Oh Barb

Thank you and Randy for everything. I must admit I was a nervous mother. Lenin arrived very happily. It was great to meet Randy and his canine companions. I collected some of your business cards and will be happy to refer people who are in need.

Thank you again,

Zarya

Friday, August 26, 2005